Site Policy

SNS Operation Policy

Tokyo Sustainable Finance Week provide information using Facebook. You can see from here.

The details of SNS operation policy is here.

Accessibility policy


This website aims to comply with Level AA of the Japanese Industrial Standard, JIS X 8341-3:2010 “Guidelines for Older Persons and Persons with Disabilities – Information and Communications Equipment, Software and Services – Part 3: Web Content” (hereinafter referred to as “JIS X 8341-3”).

1. Pages subject to the policy
Pages on the Tokyo Sustainable Finance Week website.(
2. Exclusions
The following will be excluded from the policy goal due to the difficulty of modification:
(1) Contents that have no modifiable data or cannot be modified
(2) Parts of images and videos that were created in the past
(3) Services and accompanying contents that were provided by external sources
(4) Contents in PDF, Excel or Word format
When posting new content that is in PDF, Excel or Word format, in principle, it will be posted as an attachment and an outline of the file will be described on the website in text format.
3. Target date and level
Target date: March 31, 2021
Target level: Compliance with Level AA
4. Additional target levels
The following success criteria (Level AAA) will be included in the targets and addressed as far as practicable:
2.1.3: Keyboard (No Exception) (Level AAA)
2.2.3: No Timing (Level AAA)
2.3.2: Three Flashes (Level AAA)

2.Results of web accessibility verification

Multi-lingual policy

This website also operates English for the purpose of providing Tokyo Metropolitan Government’s information to users.

Privacy policy

We collect information from users of this website to the extent necessary for smooth operations of its services (provision of information on the website, acceptance of various opinions, etc.). Collection, use, and management of information shall be appropriately dealt with as follows in accordance with the Tokyo Metropolitan Ordinance on Personal Information Protection (Ordinance No. 113, December 21, 1990; hereinafter referred to as the “Ordinance”), Tokyo Metropolitan Government’s Privacy Policy, and efforts shall be continued to develop a reliable and safe website for users.

※ If you are located in the European Union as well as the UK, Iceland, Liechtenstein and Norway, please confirm the TSFW GDPR Privacy Policy.

What is personal information?
Personal information refers to addresses, names, phone numbers, email addresses, and otherpersonally identifiable information provided to the Tokyo Metropolitan Government via thiswebsite.
Scope of this policy
This policy is only applicable to this website, not to other websites linked from this website. At the linked websites, each relevant organization takes responsibility for the handling ofinformation.
Collection of personal information
The collection of personal information by the Tokyo Metropolitan Government via this website is,in principle, based on each user’s intentional provision (registration) of that information.
When collecting personal information, we will explicitly state the purpose for its collection.
Collection of personal information is to be carried out to the extent necessary for achieving the specified purposes.
Purpose for usage of personal information
Personal information collected from users will be used for the following purposes;
・Registration and notification for the seminar and the forum.
・Responding to inquiries.
・Providing information on the next and subsequent relevant events.
・Other services deemed necessary for the operation of this event
Regulations on personal information
Personal information that you provide to (or register with) us will only be used within the scope of the purposes of information collection explicitly stated in advance. Such personal information will never be used within the given implementing bodies* nor provided to persons outside the bodies beyond the purpose of private information collection, except as specified in Ordinance.
We may, however, disclose information such as statistically processed user attributes, but only ifit does not contain any personal information.
* “Implementing bodies” refer to those which handle personal information: the Governor of Tokyo, administrative commissions and public enterprise managers of the Tokyo Metropolitan Government, the Fire Chief of the Tokyo Fire Department, and heads of administrative agenciesspecified in Tokyo Metropolitan Government regulations.
Non-personally identifying information
For smooth operations of its services, this website automatically collects information such as your Internet domain name, IP address, and browsing activity on this website (hereinafter referred to as “user information”). Furthermore, cookies (data sent from a server to a user’s browser and stored on the user’s computer for the purpose of identifying the user) only contain information to improve usability. They do not contain any personal information. Users can disable cookies in their browser settings.
We use Google Analytics to understand how this website is accessed. Google Analytics utilizes cookies to collect user information. For an explanation about the Google Analytics, please visit the Google website (How Google uses information from sites or apps that use our services) .
* User information collected by Google Analytics is managed by Google Inc. in accordance with its own privacy policy. For an explanation about the Google privacy policy, please visit the Google website. The Tokyo Metropolitan Government shall not be liable for any damages resulting from use of the Google Analytics service.
Management of personal information
1. The webmaster will place strict controls on collected personal information and take appropriate measures to prevent leakage, misappropriation, falsification, etc. of said information. In addition, although the operation of this website may be outsourced, necessary measures for appropriate management of collected information will also be taken at the contractor.
2. Except where there is a request for disclosure, where there is any illegal activity such asunauthorized access or threat, or where there are other special reasons, collected information shall not be used for purposes other than those specified, and shall not be provided to third parties. However, statistically processed information, such as website access data and user attributes, may be disclosed.
Contact Us
If you have any questions about personal information which we collect via this website, please contact us with your reply e-mail address at:
e-mail address:

Technical matters

1. Recommended environment
The following browsers are recommended for a safer and more pleasant use of this website:
1. Microsoft Internet Explorer 8.0 or later
2. Google Chrome latest version
3. Mozilla Firefox, latest version
4. Safari 5.0 or later
2. Technology used
1. Plug-ins
Adobe Reader (Acrobat Reader 7.0 or later) is required to view and print PDF files. RealPlayer/RealOne Player or Microsoft Windows Media Player is required to view videos. On some pages, the latest versions of the above software will be required.
2. Cookie
This website utilizes cookies for the purpose of achieving a more convenient viewing experience for visiting users and obtaining information to continuously improve the site.
A cookie is data that is sent from the website server to a user’s browser and is stored onthe user’s computer. The stored data, however, does not contain any personally identifiable information, such as the user’s name, address or phone number.
Additionally, cookies have no direct negative effect on a user’s computer.
Cookies provided by a third-party outsourced contractor may also be used to assess theaccess data of each webpage.
Users can reject cookies by changing the settings on their own browsers themselves. Disabling cookies in this way will not hinder the use of this website in any major way.
For information on browser settings, refer to your browser’s help pages or contact the browser developer.
3. JavaScript
For a more pleasant user experience, some contents of this website use JavaScript.
Please note that the website may not properly displayed or operable unless JavaScript of the browser is enabled (activated).
4. SSL
SSL encryption is used for some services on this website in order to enhance its security level.
To use the relevant services, a browser that supports 128-bit SSL is required.
Using a browser that supports security function, the personal information input by users,such as name, address and telephone number, is automatically encrypted and sent andreceived.
There is no concern for theft of details, should a third party intercept transmitted data.
Furthermore, firewalls and other settings may prevent some users from accessing thesewebpages.
5. PDF
Adobe Reader by Adobe Systems Inc. is required to view PDF files. Download the latestversion of Adobe Reader if it has not been installed or if the contents of this website are not correctly displayed.
Adobe Flash Player by Adobe Systems Inc. is required to view contents that use Flash. Download the latest version of Adobe Flash Player if it has not been installed or if the contents of this website are not correctly displayed.
7. Twitter
Refer to the Twitter website for an explanation of its terms of service.
8. Facebook
Refer to the Facebook website for an explanation of its terms of service.
9. Instagram
Refer to the Instagram website for an explanation of its terms of use.
3. Security of Information system
This website will protect its information assets from threats, for the purpose of continuing itsoperation based on user’s trust and fulfilling its social mission as the website of a governmentalinstitution.
1. In order to maintain the safety and accuracy of information assets, appropriate safety measures will be taken to prevent unauthorized access, destruction, falsification, loss, leakage, etc. of data.
2. Information assets on this website will be handled in strict accordance with the Tokyo Metropolitan Government’s basic policy on information security, laws, ordinances, and other standards.
3. If the processing of information assets is outsourced to a third party, it will be managed under the proper supervision of the Tokyo Metropolitan Government.
4. Aiming to maintain and enhance information security, systems for continuous improvement will be developed.

Legal matters

1. Disclaimer
No warranties are provided with regard to the integrity or accuracy of information on thiswebsite. Information on this website may be changed without prior notice.We accept no responsibility for any loss that is directly or indirectly caused by using theinformation or content on this website
2. Prohibitions
The following activities are prohibited in the use of this website:
1. Any activity that hinders or creates obstructions to the operation of this website
2. Any activity that causes or may cause inconvenience, disadvantage, violation of privacy, etc. to other users, third parties, or the Tokyo Metropolitan Government
3. Any activity that violates or may violate public order and morality
4. Any activity that violates a law, ordinance, or regulation
5. Any other activity deemed inappropriate by the Tokyo Metropolitan Government.
3. Applicable laws and court of jurisdiction
Unless otherwise specified, the use of this website and interpretation/application of the use policy as set out here shall be governed by the laws of Japan. All disputes arising in connection with the use of this website shall be subject in the first instance to the exclusive jurisdiction of the Tokyo District Court.

Strategic Projects Section, Strategic Projects Division Office of the Governor for Policy Planning Tokyo Metropolitan Government